Privacy Policy

Effective Date: April 3, 2025
Last Updated: April 3, 2025


1. Introduction
1.1. At KLIKFLO, your privacy and trust matter. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website (klikflo.com), client portal, or services.
1.2. By accessing or using our services, you agree to the practices outlined in this policy.


2. Who This Applies To

2.1. This policy applies to:
 a. Visitors to our website
 b. Clients using our platform, tools, or services
 c. Individuals contacting us through forms, email, or other channels

3. Information We Collect

3.1. Contact & Identity Information
 a. Full name, email address, phone number, job title, and company name

3.2. Account & Platform Data
 a. Login credentials
 b. Project information and activity
 c. File uploads, feedback, and communications sent via our platform

3.3. Usage & Device Data
 a. IP address, browser type, operating system
 b. Pages visited, actions taken, session duration

3.4. Payment & Billing Details
 a. Billing address and transaction records
 b. Credit card details (processed securely by third-party providers)

3.5. Voluntarily Submitted Content
 a. Feedback, support requests, reviews, or surveys


4. How We Use Your Information

4.1. To deliver and maintain our services

4.2. To manage client accounts and projects

4.3. To send important updates, notifications, and relevant communication

4.4. To improve our website, platform, and services through analytics

4.5. To ensure security, prevent misuse, and comply with legal obligations


5. Sharing Your Information

5.1. We do not sell personal data.

5.2. We may share your data with:
 a. Trusted service providers (hosting, payment, analytics, support tools)
 b. Legal or regulatory authorities, if required
 c. Acquiring entities in the event of a merger, acquisition, or business transfer


6. Data Retention

6.1. We keep your data only as long as necessary to:
 a. Deliver services
 b. Fulfill legal and tax obligations
 c. Resolve disputes and enforce agreements

6.2. You may request data deletion at any time (see Section 8).


7. Security Measures

7.1. We implement industry-standard safeguards, including:
 a. Data encryption
 b. Secure login protocols
 c. Access control and monitoring

7.2. While we work to protect your data, no system is completely risk-free. We encourage strong passwords and multi-factor authentication wherever possible.


8. Your Rights

8.1. Depending on your location, you may have the right to:
 a. Access personal data we hold about you
 b. Correct or update inaccurate information
 c. Request deletion of your data, subject to limitations
 d. Withdraw consent for processing
 e. Request a copy of your data in machine-readable format

8.2. To exercise your rights, contact us at support@klikflo.com.


9. Cookie Policy

9.1. What Are Cookies
 Cookies are small text files placed on your device to enhance your experience, remember preferences, and track site performance.

9.2. Types of Cookies We Use
 a. Essential Cookies – Required for core platform functionality
 b. Functional Cookies – Store your settings and preferences
 c. Performance Cookies – Help us analyze site usage and performance
 d. Marketing & Third-Party Cookies – Used for limited advertising and integrations with analytics tools like Google Analytics

9.3. How We Use Cookies
 a. To authenticate and keep you logged in
 b. To enhance user experience
 c. To track behavior for analytics and improvements
 d. To secure user sessions and prevent fraud

9.4. Managing Cookies
 You can adjust or disable cookies in your browser settings. Some features may not function properly without them.

9.5. Consent
 By using our website, you consent to our use of cookies unless you opt out through your browser or device settings.

10. Third-Party Links

10.1. Our site and platform may contain links to external services or tools.

10.2. We are not responsible for the privacy practices of third-party websites. Always review their policies before sharing personal information.

11. Children’s Privacy

11.1. Our services are not directed to individuals under the age of 13.

11.2. We do not knowingly collect information from children. If we discover such data, we will delete it immediately.

12. Changes to This Policy

12.1. We may update this Privacy Policy from time to time.

12.2. Any changes will be reflected by updating the “Last Updated” date.

12.3. Continued use of our services after changes means you accept the updated policy.

13. Contact Us

If you have questions or requests regarding your privacy or this policy, please reach out to us at:

Email: support@klikflo.com
Website: www.klikflo.com